HURRICANE IAN RECOVERY
Last Updated: Thursday, November 3, 3:30PM
To our SunStream Family & Team Members, our efforts to assist and support all of Team Members remains our top priority. While the recovery and dates of reopening of our resorts on Ft. Myers Beach remain unknown, we will continue to communicate with you directly and often post new or additional resources to this page.
HURRICANE IAN HOSPITALITY RELIEF FUND - Register for the SWFL Hospitality Relief Fund managed by the United Way in collaboration with Collaborator.org
COBRA - If you have been recently laid-off and had medical, dental, or vision insurance through SunStream, you will receive an email and or letter mailed to you from WEX/Leap with details to continue coverage in the coming days.
SUNSTREAM EMPLOYEE RELIEF FUND - We are proud to share that to date, we have raised and distributed over $120,000 to our Team Members! As a reminder, every penny raised will be dispersed to team members in need. Team members do not need to be currently working to receive relief donations as we continue to raise money.
You can still help! Please share our official SunStream GoFundMe and help us reach our goal to help employees in need https://gofund.me/d55dca32
Bookmark this page and check back for the latest news and updates. #SunStreamStrong!
Lakes Regional Library has Hurricane resource vendors that are set up in the parking lot. We urge those team members still in need of resources to try and get there to meet with those vendors in person. 15290 Bass Road Fort Myers, FL 33919
Fort Myers Beach Residents - two community resource center locations are available for food (11AM-5PM), water, ice, restrooms, showers, laundry (bring detergent) and air compressor for filling tires (9AM-4PM). Wristbands are now required, please remember to bring proof of residency.
Santini Marina Plaza - 7205 Estero Blvd, open 24 hours a day
Beach Baptist Church - 130 Connecticut St, representatives from various agencies are available from 9AM-5PM daily
This page contains summary information for currently open general and special needs shelters within the State of Florida.
Boil Water Notices
This page represents the best information available at the time of publication. It has been compiled from multiple sources, including press reports, utility data, and information from local authorities. Note, your utility or county emergency contact will have the latest and most up-to-date information.
This page contains information about how food replacement benefits are available to Supplemental Nutrition Assistance recipients who suffered food losses related to Hurricane Ian.
Federal disaster assistance is available to affected individuals in Charlotte, Collier, DeSoto, Hardee, Hillsborough, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Sarasota and Seminole counties following the impact of Hurricane Ian. Disaster assistance may include financial help with temporary lodging and home repairs, as well as other disaster-related expenses.
FEMA has activated the Direct Housing Assistance that provides for a temporary housing solution for Homeowners or renters whose home received major damage (significant structural damage that requires extensive repairs and is not safe and functional to live in) or has been destroyed (total loss or damaged to such an extent that repair is not feasible) as a result of the disaster (based on the FEMA inspection)
Survivors can apply for disaster assistance at disasterassistance.gov, by calling 800-621-3362 from 7 a.m. to 11 p.m. Eastern Time, or by using the FEMA mobile app.
When you apply for assistance, have the following information ready:
- A current phone number where you can be contacted
- Your address at the time of the disaster and the address where you are now staying
- Your Social Security number
- A general list of damage and losses
- Banking information if you choose direct deposit
- If insured, the policy number or the agent and/or the company name
Survivors may be eligible to receive assistance for uninsured and underinsured damage and losses resulting from the Hurricane Ian.
If you have homeowners, renters or flood insurance, you should file a claim as soon as possible. FEMA cannot duplicate benefits for losses covered by insurance. If your policy does not cover all your disaster expenses, you may be eligible for federal assistance.
Take photos to document damage and begin cleanup and repairs to prevent further damage. Remember to keep receipts from all purchases related to the cleanup and repair.
Until we are able to give you a report back to work date, it is strongly advised that you file for emergency temporary unemployment benefits to tide you over to help cover your basic expenses. It will not provide as much as working with SunStream, but will help for the short term till we can return you to work. When you file, tell them you have not been terminated, but work is temporarily not available due to the hurricane. Links and information for applying are below:
Governor Ron DeSantis announced that the work search reporting, waiting week, and Employ Florida registration requirements for Reemployment Assistance claims have been temporarily waived for Floridians impacted by Hurricane Ian in FEMA disaster-declared counties. By waiving these requirements, eligible Floridians will be able to quickly apply and receive reemployment assistance and disaster unemployment assistance benefits.
Additionally, Disaster Unemployment Assistance (DUA) is available to Florida businesses and residents in FEMA disaster-declared counties whose employment or self-employment was lost or interrupted as a direct result of Hurricane Ian and are not eligible for regular state or Federal Reemployment Assistance benefits.
“Right now, Floridians impacted by Hurricane Ian are trying to meet their critical needs and what they don’t need are roadblocks interfering with their recovery,” said DEO Secretary Dane Eagle. "Governor DeSantis’ swift action to cut red tape and waive reporting requirements for reemployment assistance is the right choice to get families the help they need to get back on their feet faster, and DEO stands ready to distribute this vital assistance as quickly as possible.”
The Florida Department of Economic Opportunity is currently accepting applications for DUA from residents and businesses in Charlotte, Collier, DeSoto, Flagler, Hardee, Hillsborough, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, and Volusia counties.
Disaster Unemployment Assistance is available to those who are ineligible to receive federal or state Reemployment Assistance benefits and the individual meets one of the following requirements:
- Is unemployed as a direct result of the major disaster;
- Was scheduled to start employment but was unable to as a direct result of the major disaster;
- Is unable to reach their job or self-employment location because the individual has to travel through an affected area and is prevented from doing so as a direct result of the major disaster;
- Has become the primary breadwinner because the head of the household died as a direct result of the major disaster; or
- Is unable to work because of an injury that was a direct result of the major disaster.
To file a claim, go to http://www.floridajobs.org and select “File a Claim”, visit a local CareerSource Career Center, or call 1-800-385-3920. Customer service representatives are available Monday through Friday from 7:30 a.m. to 6:30 p.m. Eastern Standard Time to assist claimants. For DUA claims information, call 1-833-FL-APPLY (1-833-352-7759) to speak with a representative.
Individuals must file for state Reemployment Assistance benefits before filing for DUA. During the application, claimants should indicate they have been impacted by the disaster. Claimants who are determined ineligible or who have exhausted Reemployment Assistance benefits will be automatically prompted to file a DUA application if they indicated on their Reemployment Assistance application that their employment was impacted by the disaster.
Florida Department of Economic Opportunity
CONNECT’s regularly scheduled hours are from 8 a.m. to 7:59 p.m. Monday-Friday
Call 2-1-1 (United Way) | https://www.211.org/
Hurricane Ian - Red Cross Response in South Florida
Helps anyone in need after a disaster, and everyone is welcome in our shelters. All disaster assistance is free and we don’t require people to show any kind of identification to enter a shelter — just their name and where they were living before the disaster.
Ways to find a Red Cross shelter:
Visit our website to find an open shelter
Download our free Red Cross Emergency App
Anyone who has been affected by the storm is welcome to stop by a shelter to get information, a hot meal, charge their phone, pick up relief supplies, and get health services. We also have disaster mental health workers available to help people cope during this challenging time.
If you or loved ones need assistance:
In Florida, please report missing loved ones at Missing.FL.gov. And report yourself, or loved ones, as found and safe at Safe.FL.gov.
Fannie Mae - Fannie Mae is offering assistance to homeowners, renters, and employees affected by the disaster. They offer assistance with the following:
- A personalized recovery assessment and action plan
- Assistance with debt relief including bills, credit cards, and rent or mortgage payments
- Help with claims and denials (FEMA, insurance and SBA)
- Online disaster recovery forums, tools, and educational resources
Services are available in English, Spanish, and other languages - CALL 877.833.1746
Fort Myers Beach RESIDENTS ONLY Team members:
We are aware of financial assistance being offered to Fort Myers Beach residents through the Fort Myers Beach Women’s Club (sponsored by Beach Talk Radio). Eligible recipients will receive $500 per household/month, distributed via Zelle.
THIS IS TIME SENSITIVE, as requests will be processed in order of receipt, so it’s imperative we get your applications through as quickly as possible. If you are unable to submit the online request form, WE CAN HELP YOU! Reach out to HR if you need assistance with getting your application submitted.
Erica.firstname.lastname@example.org or (239) 572-4472
If you are able and wish to apply on your own, click this link: https://www.fmb-wc.org/index.php/wearefmb/?fbclid=IwAR2innNVZ0FCQlSOBKPUeRJjM3bBazFzxhMuiUUHPbDLeWxuyqlNEJt-8bA
Fort Myers Beach - FREE WIFI
Starlink has activated two locations for free WiFi on Ft. Myers Beach:
Starlink at FMB Library - Password: IANLEECO2022
Fire House Station 33 (just north of Santini Plaza)
Network: FireStation33 / Password: IANLEECO2022
Daily services will run 9am-5pm daily from Terry Park, 3410 Palm Beach Blvd. in Fort Myers. The clinic will be available to provide care for the pets in Lee County affected by Hurricane Ian.
For information on Storm Debris and solid waste removal, click here: https://www.leegov.com/hurricane/storm#solidwaste
Airbnb has launched a special website to help Hurricane Ian Relocation efforts: www.Airbnb.com/hurricaneianflorida . This page features open (vacant and available for rent) that are outside of the FEMA Disaster zones. As communities become fully restored with water and electricity, Aribnb will add more open properties.
Florida Licensing on Wheels is set up at Hertz Arena (11000 Everblades Parkway Estero, FL 33928) to provide impacted residents with no-fee replacement driver licenses, ID Cards, and titles. Services are available between 8:30am-4:30pm
Hope Healthcare is providing complimentary virtual and in-person support groups for those in need following Hurricane Ian, starting in November. Advance registration is required, and services are provided at no charge.
Virtual Support Group - 1st and 3rd Tuesdays at 2PM Contact Lorrie.McCann@hopehcs.org / 239.985.7716
In-Person Support Group - 2nd and 4th Tuesdays at 10AM. 2430 Deplomat Pkwy E, Cape Coral Contact email@example.com / 239.322.4867